Official Event · State Department of Human Services

2025 HUMANSERVICESLEADERSHIPSUMMIT

April 22–24, 2025  ·  State Convention Center, Capital District  ·  Registration closes March 14, 2025

Three days of federally-recognized training, compliance sessions, and peer exchange for every professional in the human services system — across all 98 counties.

✓  Attendance satisfies CEU documentation requirements under state licensing regulations

98 Counties Represented·CEU-Approved Sessions·Federal Compliance Tracks·Foster Parent Recertification·Title IV-E Eligible·CFSR Reporting Track·$2.1B Benefits Distributed Statewide·14,200 Children in Permanent Homes·April 22–24, 2025·98 Counties Represented·CEU-Approved Sessions·Federal Compliance Tracks·Foster Parent Recertification·Title IV-E Eligible·CFSR Reporting Track·$2.1B Benefits Distributed Statewide·14,200 Children in Permanent Homes·April 22–24, 2025·
01 / Summit Tracks

Statewide Impact. Six Tracks.

Each track is anchored to a documented program outcome. Select the sessions that correspond to your role and compliance requirements.

TRACK A12 CEU Hours
14,200
children placed in permanent homes since 2020

Foster Care & Permanency Track

Recertification requirements, placement stability protocols, and ICPC interstate coordination workshops for licensed foster parents and placement specialists.

Select This Track
TRACK B8 CEU Hours
$2.1B
in benefits distributed across 98 counties in FY2024

SNAP & Benefits Administration

Federal eligibility modernization, error-rate reduction strategies, and the new USDA digital verification framework effective October 2025.

Select This Track
TRACK CRequired — FY2025
98
counties reporting under new federal framework

Federal Compliance & Reporting

CFSR Round 4 requirements, Title IV-E claiming updates, and fiscal year-end reporting deadlines. Mandatory for all county administrators.

Select This Track
TRACK D10 CEU Hours
4,800
facilities licensed childcare facilities statewide

Childcare Licensing & Quality

Updated health and safety standards, licensing renewal workflows, and the new Quality Rating and Improvement System (QRIS) integration.

Select This Track
TRACK E14 CEU Hours
31,400
reports abuse investigations completed in FY2024

Child Protective Services Track

Evidence-based investigation protocols, mandatory reporter training updates, and structured decision-making tools for frontline caseworkers.

Select This Track
TRACK FOpen Enrollment
620+
nonprofits operating under state partnership agreements

Nonprofit Partnership Forum

New contracting frameworks, data-sharing MOU templates, and the 2025 Community Partner Grant program overview for service organizations.

Select This Track

Track C (Federal Compliance & Reporting) is mandatory for all county administrators. Completion documentation will be submitted directly to the federal reporting portal. Deadline for enrollment: March 14, 2025.

02 / Session Schedule

Three Days. Eighteen Sessions.

All sessions are CEU-documented. Attendance is recorded electronically and certificates are issued within 5 business days.

Day 1Apr 22 · 9:00 AM3 hrs
TRACK C

CFSR Round 4: What County Administrators Must Submit Before June 30

Margaret Holloway

Deputy Commissioner

State Dept. of Human Services

3.0 CEU
Day 1Apr 22 · 1:00 PM2 hrs
TRACK A

Placement Stability in Therapeutic Foster Homes: Updated Protocol Standards

David Okafor, MSW

Program Director

Statewide Foster Alliance

2.0 CEU
Day 1Apr 22 · 3:30 PM2 hrs
TRACK B

SNAP Error Rate Reduction: Field-Level Interventions That Work

Priya Nambiar

Regional Benefits Coordinator

Division of Family Assistance

2.0 CEU
Day 2Apr 23 · 9:00 AM4 hrs
TRACK E

Structured Decision-Making in CPS Investigations: 2025 Tool Updates

James Whitfield, PhD

Research Director

Child Welfare Research Institute

4.0 CEU
Day 2Apr 23 · 2:00 PM3 hrs
TRACK D

QRIS Integration for Licensed Childcare Facilities: Step-by-Step Walkthrough

Sandra Kowalczyk

Licensing Supervisor

Office of Early Childhood

3.0 CEU
Day 3Apr 24 · 10:00 AM2 hrs
TRACK F

2025 Community Partner Grant Program: Eligibility, Application, and Compliance

Renata Flores

Director of Community Partnerships

State Dept. of Human Services

2.0 CEU

Full 3-day agenda: 18 sessions across 6 tracks

Includes breakout workshops, roundtables, and evening networking reception

Download PDF
03 / Featured Presenters

Practitioners. Not Consultants.

Every presenter is an active state or county professional with direct operational responsibility for the programs they discuss.

Margaret Holloway, Deputy Commissioner, State Department of Human Services

Margaret Holloway

Deputy Commissioner

State Dept. of Human Services

MPA, JD
Federal Compliance

22 years in public administration. Led the state through CFSR Round 3 corrective action. Former HHS regional advisor.

David Okafor, Program Director, Statewide Foster Alliance

David Okafor

Program Director

Statewide Foster Alliance

MSW, LCSW
Foster Care & Permanency

Licensed clinical social worker with 15 years in foster care placement. Developed the state's therapeutic placement matching protocol.

Priya Nambiar, Regional Benefits Coordinator, Division of Family Assistance

Priya Nambiar

Regional Benefits Coordinator

Division of Family Assistance

MPP
SNAP & Benefits

Specializes in benefits modernization and error-rate reduction. Reduced regional SNAP error rate by 34% over three fiscal years.

James Whitfield, Research Director, Child Welfare Research Institute

James Whitfield

Research Director

Child Welfare Research Institute

PhD, LMSW
Child Protective Services

Published researcher in structured decision-making for CPS. Advisor to the National Child Welfare Resource Center on investigation protocols.

+ 14 additional presenters across 6 tracks — full list in agenda PDF

04 / Registration

Register Your Seat

Registration is open to all state, county, and partner organization staff. Confirmation satisfies CEU documentation requirements.

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What best describes your professional role?

Registration Closes

March 14, 2025 · 11:59 PM

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Late registrations cannot be accommodated. Federal compliance track enrollment must be confirmed before the fiscal year deadline.

Download Full Agenda

Complete 3-day schedule with session descriptions, speaker bios, room assignments, and CEU documentation instructions.

Event Details

DatesApril 22–24, 2025
VenueState Convention Center, Capital District
Registration FeeNo cost to state/county employees
CEU ProviderState Licensing Board #SHS-2025-04
Contactsummit@humanservices.gov

Federal Compliance Note: Track C enrollment satisfies the CFSR Round 4 training requirement for county administrators. Completion records will be submitted to the federal reporting portal. Deadline: before June 30, 2025.